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Neubie Machine

Here are some answers to our most Frequently Asked Questions. If you do not find what you are looking for please contact us and we will respond ASAP. 

Can this help with M.S.?

Although the Neubie device is not indicated to treat M.S., the NeuFit System has been able to help some people with M.S. manage their symptoms and improve quality of life. The NEUBIE device is able to reduce spasms, increase range of motion, improve circulation, prevent atrophy, and provide neuromuscular re-education. With the NeuFit protocols, this combination has enabled some people with M.S. to improve function, become more mobile, and return to activities that had become challenging or impossible.

Is this covered by my insurance or Medicare?

At NeuFit Headquarters here in Austin, Texas our services are self-pay. For many clients who have FSA or HSA options, our services usually qualify and those accounts can be used. Please visit www.neufitatx.com if you would like to make an appoitnment. NeuFit services are sometimes covered by insurance in other facilities. If you are considering working with a particular provider, please ask them directly about whether they accept insurance. Please check the locations page for a practitioner near you.

Where can I experience NeuFit?

Thank you for your interest in NeuFit! If you are here in Austin, TX, we would love to invite you to NeuFit headquarters and Neubie showroom! If you are located elsewhere, please check our locations page to find a certified practitioner near you. Please know that we are adding more locations monthly, and we invite you to subscribe to our newsletter and follow us on social media to stay up-to-date.

How can I get the NEUBIE machine?

The NEUBIE is mostly used in a clinical setting and primarily purchased or leased by licensed professionals. If you are a professional interested in adding NeuFit to your business (or team/school), please fill out the application and someone from our team will reach out to you. If you are interested in the NEUBIE for personal use, please know that it can only be used under the supervision of a medical professional. Check out the link at www.neu.fit/locations to find a Practitioner near you. In some circumstances, there are options to rent or buy a NEUBIE for continued care at home. Ask your NeuFit Practitioner about what options they may be able to offer you. If you are still very interested in buying a NEUBIE for personal use only, please fill out the form and a member from our team will reach out to you soon. If there isn't a NeuFit Practitioner near you, please consider connecting us with your doctor or therapist and sharing this page with them: www.neu.fit/theneubie.

Is NeuFit available internationally?

We are not currently able to sell units internationally (outside of the US). If you are ever here in the US, you can buy one here and bring it back with you. We are also working on our certifications to be able to distribute internationally. Please subscribe to our newsletter and follow us on social media to stay updated.

Can NeuFit help with my injury?

Well, it depends. Fortunately, the NeuFit System is able to help most of the people who use it. Coupled with the NEUBIE device's ability to re-educate muscles, increase blood flow, improve range of motion, prevent atrophy, decrease spasms, and relieve or manage pain, the NeuFit system has helped many people recover from sports injuries and various traumas and surgeries. Of course there are times when therapy and rehab strategies aren't enough, and more serious interventions are necessary. If something is completely torn, for example, surgery may be the best solution. The good news is that NeuFit is non-invasive and very safe. Because of the low risks, it is often worth trying as a conservative strategy before considering more serious and invasive interventions like surgery and injections.

Can this help with recovery from stroke / spinal cord injury / traumatic brain injury?

It depends on the situation. Harnessing the NEUBIE's capacity for neuromuscular re-education, the NeuFit System has helped some people recover from these challenges in order to restore function. In some cases that recovery has meant slight increases in balance, movement, or the ability to complete activities of daily living. In a few cases it has been as dramatic as helping people get out of wheelchairs and walk again. There are many factors that affect a person's recovery potential, so unfortunately NeuFit will not be helpful in all cases. If you or someone you know is dealing with one of these challenges, we encourage you to reach out to us or your local NeuFit Practitioner directly to discuss your situation.

Is the NEUBIE safe for me?

The NEUBIE is FDA-cleared and considered safe as long as it is used within the appropriate guidelines. For example, it is contraindicated for people who have a pacemaker or are pregnant. There are other situations in which practitioners should exercise caution. If you have any questions about your particular situation, please consult your medical professional.

Is this a TENS unit?

The NEUBIE is similar to a TENS unit in that it is a type of electrical stimulation. That is, however, where the similarities stop. The NEUBIE is much more powerful, has different effects on the body, and can do more things. TENS units use alternating current (AC), while the NEUBIE uses direct current (DC). Some of the beneficial effects of DC on the body are described here. Whereas a TENS unit is for masking pain, the NEUBIE is able to do so much more. It is FDA-cleared for the following: 1. Maintaining or increasing range of motion 2. Increasing local blood circulation 3. Neuromuscular Re-education 4. Preventing atrophy 5. Reducing Spasms 6. Preventing venous thrombosis after surgery 7. Management or relief of chronic pain 8. Management of post-surgical and post-traumatic acute pain

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2501 South Capital of Texas HWY

Austin, TX 78746


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Neubie Device Related Inquiries: sales@neu.fit

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